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Auditing a Process to Determine Improvement Opportunities
The purpose of this article is to present the key considerations for organizations looking to assess if a process is being executed the way it was documented and if there are any identifiable deficiencies.
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Five Ways to Sustain Your Process Improvements
In this article, we highlight which practices make organizations more effective at sustaining process improvement, including a checklist that you can use to ensure that improvement projects get a proper handoff once they are completed.
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Getting Buy-In and Support for Process Management
Drawing from the findings of our How Process Programs Stack Up survey, this article provides insight into how PPM teams drive buy-in from the top-down as well as the bottom-up. We also highlight several practices and approaches from APQC’s change management research that have proven to be effective for engaging leaders as well as employees.
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How Leading Companies Systematize Process Improvement
This article highlights the best practices that emerged from recent APQC research on process programs and process improvement initiatives.
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Process Improvement: People and Culture
This article explores some of the most common people and culture-based roadblocks to continuous improvement and how leading organizations seek to address them.
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Process Improvement Approach and Seven Tenets Practiceslist
To show what’s at stake in the choice of improvement approach, APQC analyzed data from its How Process Programs Stack Up survey to compare process improvement approaches and their relationship with different facets of process and improvement work.